Contact Us
Customer Service
MAIN
808-544-0500
TOLL FREE
1-800-342-8422
HOURS
Mon-Fri: 8:00am - 6:00pm, Sat & Sun: 9:00am - 1:00pm
ONLINE CHAT
Mon-Fri: 8:00am - 5:00pm
INFOLINE
Take advantage of our free automated telephone banking service!
Oahu: 808-522-2222
Toll-Free: 1-800-326-3134
Find a branch near you.
CPB has locations across Oʻahu and Hawaiʻi. Use the branch locator to find hours, directions, and ATM availability at your nearest branch. You can also schedule an appointment in advance so your banker is ready for you.
Lost or Stolen Card
DEBIT CARD
1-800-554-8969
CREDIT CARD
1-800-558-3424
Activate Card
DEBIT CARD
1-800-708-7119
Important information
Hearing impaired callers
For persons who are deaf, hard of hearing, or have speech disabilities, Central Pacific Bank provides:
Acceptance of telecommunication relay service calls; and
TTY/TDD connectivity through the Central Pacific Bank Customer Service Center: 1-808-532-4920.
For more information about Accessibility please visit https://www.cpb.bank/accessibility
Japanese Speaking Assistance
Mailing Address
MAIN
P.O. Box 3590
Honolulu, Hawaiʻi 96811
Loan Payment Information
Loan Payment Address
Central Pacific Bank
Payment Processing
P.O. Box 135010
Honolulu, Hawaiʻi 96801
Loan Payoff Address
Central Pacific Bank
Loan Servicing Dept.
P.O. Box 3590
Honolulu, Hawaiʻi 96811
Loan Overnight Payment Address
Central Pacific Bank
Loan Servicing Dept.
220 South King Street
Honolulu, Hawaiʻi 96813
Corporate Headquarters
MAIN
220 South King Street
Honolulu, HI 96813
Mortgage Loan Offices
Mortgage Loan Payment Address
Central Pacific Bank
P.O. Box 7168
Pasadena, CA 91109-7168
Mortgage Loan Payoff / Loan Overnight Payment Address
Central Pacific Bank
1 Corporate Drive,
Suite 360
Lake Zurich, IL
60047- 8945
877-330-4050
Commercial Real Estate Loan Offices
As Hawaiʻi’s premier commercial real estate lender, developers and investors know Central Pacific Bank has the people, the resources and the industry experience to see any project through to success.
Customer Service
MAIN
808-544-0500
TOLL FREE
1-800-342-8422
HOURS
Mon-Fri: 8:00am - 6:00pm, Sat & Sun: 9:00am - 1:00pm
ONLINE CHAT - Mon-Fri: 8:00am - 5:00pm
Hawaii – Honolulu Office
220 S. King Street, Suite 2125
Honolulu, HI 96813
Private Banking
With Private Banking, we provide complete trust, investment, and insurance services for all of your financial needs, and personal banking at a higher level than you may have ever experienced.
Customer Service
MAIN
808-544-3542
CPB Foundation
For information on our CPB Foundation, please click here.